Facility maintenance requires a great deal of organization in order to keep up with a large building’s demand. While many facilities use a reactive maintenance approach with sporadic preventative repairs, MaintenX likes to use previous performance to our advantage, creating a preventative care approach that gets better every year. If you want to improve your maintenance performance and reduce unnecessary spending within the maintenance department, pay attention to these five metrics from 2021:
Common repair work scheduled after inspections
If a maintenance program is working, you should see similar preventative maintenance services scheduled after every inspection. If this occurs, that means your preventative maintenance schedule is working and you’re not experiencing many reactive or unexpected repairs. However, if you don’t see a pattern in repairs scheduled after inspections, you may want to look into preventative strategies to get your maintenance work on a more predictable schedule.
Cost by maintenance type
Emergency repairs are unavoidable, but if you notice that your reactive repairs vastly represent your maintenance budget, it could be time for a change. In contrast, if you see increases in preventative care costs over time instead of decreases, you may need to start spacing our preventative repair scheduling to ensure you’re not overservicing equipment.
Wrench time spent on production
During or right after your business’ busy season you should likely see increases in maintenance service requests. However, if your maintenance team is being called on a daily or weekly basis to help your production team, you either need to start upgrading equipment or provide more adequate training to production staff to limit the number of outside requests for simple repairs.
Size of backlog
Ideally, a maintenance backlog is scheduled no more than two or three weeks out. This backlog size is easy for maintenance to manage and should keep up with new service requests vs. completed tasks. If you notice that your backlog is constantly getting bigger instead of staying the same, it may be time to consider hiring a bigger maintenance staff or approving more overtime.
Cost of preventative care vs. losses due to reactive repairs
Take a finer look at your maintenance sending to see how reactive and preventative repairs are affecting your bottom line. In this analysis, you should include production losses due to maintenance downtime, as well as increased labor or overtime hours due to emergency repairs. Then, compare these losses to your preventative care expenses to see if they’re in balance or need to be adjusted to prevent expensive emergencies.
These five metrics can help you understand your maintenance department’s efficiency and improve it in the new year. If you’d like to learn ways to improve your maintenance team, give your local MaintenX a call today!