For many companies, outsourcing facility services is a good way to reduce prices, improve the occupant experience, and free up time to focus on business growth. Cost is a significant factor in the decision to outsource, but many businesses make the mistake of choosing a facility services provider based on cost alone. Doing that might seem to help your bottom line, but it can have serious downsides.
Getting Value from Your Facility Services Program
A quality-oriented facility services provider will deliver value through expertise, effectiveness, customer service, innovation, and smooth operation.
Expertise
Even though many facility services tasks are simple, when they’re delivered by an expert, it makes a difference.
Efficiency
The least costly option frequently ends up being the least efficient. Low-cost providers tend to cut corners on training, equipment, and safety procedures in order to squeeze a profit out of their low prices.
Customer Service
Your building occupants’ interactions with maintenance workers reflects directly on you.
Innovation
Every company wants to modernize. Working with a quality provider allows you to benefit from their tactical expertise.
Anytime you outsource a business function, you have to address administrative issues. Low-cost providers may not have established procedures to make administration as hassle-free as possible for you. Quality-oriented providers maintain established protocols for administration and quality control, making it easier to do business with them.
Want to know more? Call MaintenX today!
