How To Improve Tenant Satisfaction In Low-Rent Facilities

Affordable housing and office rentals are essential in our communities. They make it possible for young families to thrive, small businesses to grow, and for consumers to get the products they love for less. However, many low-rent facilities are neglected because they are not a top priority for the property management. At MaintenX, we want to help facility managers change this by offering simple solutions to common maintenance problems. 


These four services make all the difference in improving tenant satisfaction, especially for low-rent facilities. Here’s what you can do to go the extra mile for your customers: 


Ensure your hot water heater is efficient.

This is especially important for low-rent apartments and condominiums. Hot water heaters are finicky appliances, and they need regular maintenance the older they get. By scheduling these services ahead of time, you can ensure your tenants never call you in an emergency or when they’ve lost their patience with a lack of hot water. 


Regularly service your HVAC system.

Your HVAC system maintenance is about more than keeping a cool temperature; it is about the health of your tenants. They rely on the ventilation system to maintain a healthy indoor air quality and humidity level. This is one of the most common issues in low-rent facilities and apartments. As the manager, you can make your tenants very pleased by scheduling regular maintenance services for their HVAC system. 


Provide quick plumbing repairs.

Plumbing repairs are essential, and affect the safety and health of your tenants. They are also a major pain for anyone in the building, so as the facility manager it’s important to take care of them as soon as possible. MaintenX provides 24/7 emergency plumbing repairs, and will be by your side in the event of a tenant emergency. 


Ensure roofing, landscaping, and other exterior services are a top priority.

While it may not affect the tenants directly, everyone wants to live and work in a place of pride. By taking care of the facility with these basic exterior services, you go above and beyond for your tenants to make them feel at home. These basic maintenance tasks are affordable when you choose MaintenX, and make all the difference in your company image. 


To learn more about facility maintenance and emergency services, contact MaintenX today! We offer affordable, on-time emergency service as well as preventative care for businesses across the country. 

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