Five Advantages of a Tankless Water Heater

MaintenX specializes in tankless water heater installations and maintenance. These eco-friendly water heaters provide numerous benefits to businesses, saving you space, money, and hassle with traditional water heater maintenance. If you are looking to upgrade your water heater, consider a tankless option for these five reasons:

Water conservation

A traditional water heater requires time to heat up the water flowing through your pipes. While you’re waiting for that hot water, you’re likely letting the cold water go down the drain, wasting valuable resources for your business. A tankless water heater will heat immediately, saving you both energy and your hard-earned cash.

Reduced contaminants in water

As traditional water heaters age, they begin to rust at the bottom. This rust can make its way into your water, which not only contaminates the water but decreases the tanks’ performance ability.

Reduced maintenance needs

Traditional water heaters are known to cause leaks and flooding which can spell disaster for your small business. If you experience a leak in your water heater, the flooring could be irreparably damaged and you may even have to shut down while repairs are being made. Tankless water heaters eliminate this risk and reduce overall maintenance requirements for your plumbing system.

Increase your storage space

Tankless water heaters take up approximately ⅕ of the space that a traditional water heater requires. This can free up floor space within your building to be used for storage or to be removed completely to add more room to your office.

Earn rebates for eco-friendly upgrades

Tankless water heaters are considered eco-friendly because they reduce water waste and energy consumption. Because they conserve so many resources, the federal government and some state governments provide rebates and other incentives to install a tankless water heaters for both residential and commercial buildings. Ask your MaintenX technician about rebates and other financial incentives you can earn when you upgrade your water heater.

If you’d like to find a tankless water heater that meets your business needs, contact MaintenX today for more details!

How A Plumbing Camera Inspection Works

There is no worse feeling as a business owner than realizing you have plumbing repairs to attend to. A toilet overflow, sewage leak, or other plumbing problem can not only cause unsafe working conditions but can cost you thousands of dollars in invasive repairs. Because plumbing is installed underground, it can sometimes require excavation and days of hard labor in order to locate and complete the repair.

In previous decades, all plumbing repairs require technicians to dig up the piping in order to locate the issue. However, new technologies allow for a much less invasive approach that saves you both time and money. Camera plumbing inspections are now the standard at MaintenX and can help resolve your plumbing issues quickie and affordably.

What is a Camera Plumbing Inspection?

Today’s plumbers can use a specialized video camera to diagnose plumbing problems rather than excavating the entire pipe to find the damaged area. Similar to a plumbing snake, the technician will use a camera attached to a wire in order to view the plumbing from the inside. They can then locate corrosion, blockages, line breaks, and other issues within your piping.

The Benefits of a Camera Inspection

Prior to camera inspection technology, plumbers had to dig up the piping and hope they could locate the problem with minimal disruption to the property. However, if the blockage was difficult to detect, the inspection process alone could cause days of excavation that would completely disrupt the property landscape and potentially the work being done onsite. With camera inspections, the plumbing team can locate blockages before touching the pipes, eliminating unnecessary service time and changes to your property landscape.

MaintenX uses camera inspection technology to make your plumbing repairs as painless as possible. If you’d like to schedule a non-invasive plumbing inspection, contact us today to learn more!

ADA Compliance for your Plumbing and Restrooms

ADA compliance is not only required for most business types, but ensures you create a welcoming space for everyone who walks through your doors. ADA compliance covers not only entrances and exits, but a great deal of your bathroom design and the subsequent plumbing installations required to fulfill them.

Below are the general guidelines you must follow for ADA compliant bathrooms, as well as the considerations you’ll need to make for your plumbing installation and maintenance:

Bathroom dimensions for ADA compliance

Bathrooms must be large enough for a wheelchair to complete a 180 degree turn easily within the accessible stall and the common space. This is generally considered 60+ inches.

ADA compliant toilets

An accessible toilet stall must meet a certain height and stall capacity size to ensure a wheelchair can fit and that the toilet is easily used. ADA compliance requires:

  • Each appliance must have a minimum width of 60 inches and enough space around to accommodate a wheelchair.
  • Seat height must be between 17 and 19 inches above the floor.
  • Flush controls must be placed no higher than 44 inches above the ground and placed on the open side of the toilet
  • Grab bars must be placed behind the toilet and on the nearest wall or partition
  • Toilet paper dispensers must be between seven and nine inches in front of the water closet.
  • Dispensers should allow for continuous paper flow rather than control flow.

ADA compliant sinks and mirrors

In addition to stall requirements, The ADA requires certain sink, soap dispenser, and mirror heights and design elements to ensure accessibility:

  • Sink or counter height must not exceed 34 inches above the floor.
  • If hand soap and/or towel dispensers are available, they must be between 15 and 48 inches above the ground and not be obstructed by other design elements.
  • Hand dryers must either be motion-activated or touch-free devices and not protrude more than four inches from where they are installed.
  • Mirrors should be installed 40 inches maximum above the ground if located near a sink or countertop; stand-alone mirrors should be installed 35 inches maximum above the floor.

ADA compliant drinking fountains 

While drinking fountains are not required for most businesses, they can be integral to public buildings, schools, playgrounds, and recreational facilities. If your facility has drinking fountains, they must be between 38 and 43 inches above the ground, and provide a stream of water that is between four and five inches from the spout. This is to ensure that a cup can be used under the stream.

To meet these standards, you must ensure that your plumbing system is set up to meet height and space requirements and provide the correct water pressure for water fountains. If you are upgrading your facility to meet ADA compliance, talk to your MaintenX team to learn more!

What is a self-performing facility maintenance team?

MaintenX has become one of the largest and most reputable facility maintenance teams in the nation, in part because of our self-performing maintenance technicians. Unlike traditional facility maintenance teams who employ workers under the corporate belt, we hire subcontractors who independently perform HVAC, plumbing, electrical, and roofing repair in 20 states across the U.S.

This is not the typical model, but it works well for us for many reasons. Below are some of the most frequently asked questions we receive about our self-performing subcontractor network, and what you can expect from your MaintenX team:

How does a self-performing maintenance service work?

MaintenX operates under a self-performing contractor format, in which our contractors handle service independently based on their own skills and availability. Unlike a traditional office, we allow our workers the freedom and flexibility to take on service requests as they are able to, while utilizing MaintenX training, equipment, and service vehicles. This cuts out the middleman and allows for an enriched work environment where quality service is the most important part of the job.

How do we keep track of work orders?

Once we receive a service request, we are able to track the progress of your request every step of the way. We ensure a team is dispatched in a reasonable time frame and will receive updates to ensure your service request is completed to your satisfaction. Using a state-of-the-art Work Order Inception Center, we can also provide customer service support for issues with work order management.

How do we ensure quality control of service?

With a self-performing maintenance team, you may wonder, “How do you know if your technicians are performing to your standards?” With our work order technology, we are able to track the performance of individual technicians and maintenance teams to compare performance against SLAs compliance and our own company KPIs. This gives you the peace of mind to know that no matter what team is sent to your door, they are performing to the MaintenX standard every time.

We believe that by empowering our maintenance team to do their best work, you can get the best service. To learn more about our self-performing contractor network and available MaintenX services in your area, contact us today!

How To Keep Your Grass Green in The Summertime

In Florida, where MaintenX is headquartered, many of our clients struggle to keep grass green in the hottest summer months. This can also be true for those throughout the Southern United States, where high temperatures and sporadic rainfall can make grass either dry out or drown rather than thrive. It can be difficult even at home, let alone at your business where you don’t have the time to put in the yard work on your own.

While it’s best to hire a landscaping company to manage the grass for your facility, if you are a small business there are many ways you can improve the look of your grass without a professional. Below are just a few ways we help our clients keep a green lawn all year long:

Let it grow out.

One of the biggest mistakes property owners make is cutting the grass too short when they mow it. While it may look nice and clean-cut immediately after mowing, you’re likely tearing the grass out at its root in many areas. This will lead to patches of dead grass across the lawn in a few days. If you raise your mower blades by just a few inches you can help maintain healthier grass.

Install a sprinkler system.

In Florida, we experience sporadic downpours followed by days of intense heat and humidity in the summertime. If you want to avoid the drowning/dry-out cycle for your grass, install a sprinkler system to ensure your grass is watered every day. We recommend opting for a manual one to ensure you’re not overwatering on rainy days.

Water in the morning.

If you water our grass in the morning, the water is less likely to evaporate in the heat and can sink down into the soil where it needs to be. The earlier you can water, the better. In areas of intense summer heat, we recommend as early as sunrise to ensure the water soaks in and can provide for your grass all day.

Aerate the grass.

As people walk over your grass and the elements solidify the soil, it becomes more difficult for oxygen to penetrate the ground and reach the roots. Aeration is the process of loosening up the soil so that oxygen can reach the roots and provide a healthier environment for your plants. Aeration every few weeks or months can help maintain a healthy environment and doesn’t take any special equipment other than a garden rake.

MaintenX can help you with landscaping and exterior maintenance services throughout the summer. If you’re interested in what we have to offer in your area, contact your local MaintenX team today!

Three Times You Don’t Need To Call Your Maintenance Service

At MaintenX, we always want our customers to call us first for repairs and preventative maintenance on their buildings. However, we also want to save our customers as much money as possible so they can keep coming back to us year after year. We strive to provide fast and affordable service, but there are some regular maintenance tasks we believe management can handle on their own if they want to save a few bucks.

If you’re looking to cut costs in your maintenance plan, these three services are easy and safe for you to DIY:

Cleaning the gutters or outdoor HVAC units.

These may be dirty jobs, but they don’t necessarily require a professional HVAC technician or roofer to complete. Gutters can be cleaned by janitorial staff as long as they have the equipment to safely go on top of the roof. Outdoor HVAC units can typically be cleaned of leaves and dirt along with landscaping service but should be serviced for mechanical maintenance annually by your HVAC team.

Unclogging drains (the first time).

Before you call your plumber for help, there are several options you can try for a clogged drain in the restroom or commercial kitchen. We don’t recommend you ever use drain cleaning solutions as they can be corrosive, but you can make a makeshift snake with a wire hanger or other piece of long wire as a hook. For hair or food particles stuck in the drain, you can sometimes fish out the clog or break it apart this way if it is close to the surface. You can also use a plunger if the clog is relatively recent and hasn’t been building up for some time. However, if you have tried these DIY measures and are still having a slow-draining sink or toilet, call a licensed plumber for help.

Paint interior rooms.

Unless you have unusually high ceilings, painting rooms within your facility should be a simple DIY project you as the owner or manager can do yourself. Painting only requires a few tools and a day or two of work per wall. But will save you hundreds of dollars and major headaches depending on the service available in your area. While you can hire a professional if you want to save time, this is an easy cost-saving project you can take on at your facility.

While there are plenty of other tasks you can complete on your own as a small business owner or manager, there are some areas where you should never take chances. Your HVAC, plumbing, electrical, and roofing repair are some areas where it’s always best to call a professional, even if you think you can get the repair done cheaper by someone else. When it comes to the systems that keep your business open, don’t take chances and instead call MaintenX for fast, reliable service!

Hiring a Handyman vs. a Contractor For Minor Repairs

Small businesses are always looking for ways to cut costs on operations. A more efficient piece of equipment, a simpler closing process, or a cheaper repair can all help toward keeping a burgeoning business afloat. However, there are some places where cost-cutting simply isn’t the best solution.

Hiring a handyman may be tempting if your facility needs a minor repair and they’re cheaper than calling in a specialist. A friend or your home handyman may be able to cut you a deal, but will that deal cost you in the long run when the repair doesn’t last?

There are some times when cheap maintenance service is the right decision and other times when it can lead to ongoing problems at your facility. Here’s how to tell which situation you’re in:

Does the service technically require licensing?

Some services – such as roofing repair, electrical maintenance, and plumbing renovation – require licensing to be legally provided by a company. If your service typically requires some sort of license to perform, you need to hire a contractor. This is especially important for commercial facilities as not hiring the right person may lead to troubles with your own permits and licensing.

Does it require special equipment?

Contractors invest in high-quality equipment to provide service that a handyman may not have on their truck. Even if the handyman is able to complete the repair, they may put themselves at risk or not be able to complete the service properly without this needed equipment.

Does the handyman list this service on their website or brochure?

Typically, a handyman will have a list of provided services that you can select from. If the service you’re looking for is not explicitly listed, you should look for a contractor to make sure the job is done right.

Was previous work done by a licensed contractor?

If you’re having trouble with your HVAC system and a previous contractor has already done work on the unit before, you should call a licensed contractor to finish the work, especially if you think something was done wrong. A handyman may not be able to accurately diagnose problems or work on a piece of equipment that has had previous faulty service. Prevent the problem from getting worse by hiring the right help.

MaintenX helps small businesses find affordable and quality work for HVAC, plumbing, electrical, and roofing repair across the U.S. If you need work done by a specialist, contact us to connect with the best subcontractor network in the U.S.

Understanding Commercial Restroom Maintenance

Contrary to what you may believe, your restroom is likely the most visited place within your entire facility. While your floor plan or office rooms may seem like the most important spaces because they are where work gets done, the restroom is a safe place for people to retreat, relieve themselves, and find solace after a long day of work.

Restrooms aren’t solely a place for relief and handwashing. They’re a place for people to find a quiet moment during a busy day. They offer privacy to change clothes or take a phone call, and mirrors for one to reapply makeup or wash their face after a long workday. Restrooms also make a very clear impression to customers about how you handle your facility. If the restroom is dirty, they will likely assume you don’t take pride in your business or your work.

To understand your restroom maintenance plan, you need to think about all of these elements of restroom use. Ask yourself these questions to determine if your restroom maintenance plan is up to par:

  • Is there bright lighting for people to feel safe and be able to check themselves in the mirror?
  • Are the stalls spacious enough for comfortable use?
  • Are the floors clean enough for someone who needs to take off their shoes to change?
  • Are the mirrors clean when someone checks themselves in one?
  • Are the faucets leaking and causing a mess?
  • Are the paint colors and decor calming and inviting, or are they cold and harsh?
  • Are there enough stalls to prevent a line (except during especially busy times)?

If your restroom does not meet all of these standards, you may think about remodeling to ensure it provides a comforting experience for both guests and employees.

MaintenX offers restroom remodeling, maintenance, and repair services to businesses across the U.S. If you’re interested in learning more about ways you can improve your restroom experience, contact us or visit our Resource Center.

Top Three Maintenance Issues That Drive Customers Away

For most small businesses, appearances are everything. The way your building is presented makes just as much of an impression on the customer as the quality of products and services. This is true for any business, whether you’re a retail or restaurant space, medical facility, or industrial complex. To make a great impression on clients, it’s important that your building is clean and in peak working condition every day. However, maintenance issues can easily get in the way of this goal.

Below are the top three maintenance issues that customers will automatically notice, and how you can prevent them from ruining your reputation.

Leaks in the restroom.

Restrooms are a critical part of your building’s operation. They often serve as a representation of how you operate your facility – if it is clean and tidy, your clients will know you take pride in your building. However, if the restroom is dirty, low stocked, or has leaking faucets, they will know you aren’t interested in maintaining a clean appearance. Don’t let something as simple as a faucet leak ruin your reputation with a customer. Call your MaintenX plumber instead to fix the leak the same day.

An overworked HVAC system.

In Tampa, Florida, where MaintenX is headquartered, many of our clients struggle to keep up with the A/C in the summertime. If they have an older or outdated system, they may have to run the A/C to keep the building cool at all, and it is typically still noticeably warm to customers. On a hot day, the last thing your customers want is to walk into a hot building. Make sure you schedule regular HVAC preventative care services to maximize your HVAC system’s performance.

Dirty flooring.

You may think that floor cleaning can be put on the back burner because it’s not at eye level to your customers, but this couldn’t be further from the truth. It doesn’t matter what type of flooring you have – carpet, hardwood, marble, or basic tile – customers will notice if it is scuffed or stained in any way. Investing in daily cleaning as well as a high-quality floor installation can ensure your building looks presentable to customers.

MaintenX offers preventative maintenance, repair, and installation services for businesses across the U.S. If you are looking for ways to improve the customer experience, talk to your MaintenX team about a preventative maintenance program that can improve efficiency and performance across the board.

Ask A Plumber: Five Most Frequently Asked Questions

When managing a commercial site, plumbing maintenance is one service you don’t want to skip. The plumbing system at a commercial site is not only responsible for sanitation but can be essential for services in medicine, hospitality, and the food service industry. Finding the right commercial plumber for your facility should be first on the list for creating your maintenance team. 

Below are some of the most frequently asked questions we receive about commercial maintenance service, and what you need to know to get it right for your building: 

Is commercial and residential plumbing similar?

Residential and commercial plumbers go through similar training, but their qualifications are not the same. Both go through a technical school or apprenticeship program but commercial plumbers must complete additional training and become certified specifically for commercial systems. All work done at your commercial site should be done by a commercial plumber as opposed to your favorite local technician. 

How often should I schedule plumbing inspections?

Before remodeling or new construction work is done. You should also schedule a preventative maintenance check approximately every two years to catch maintenance issues early and to adjust your preventative care plan as equipment changes over time. 

Where can I find a commercial plumber? 

Many commercial plumbers work with a facility maintenance company that handles the dispatch and communications with the client. This gives you access not only to the best plumbers, but electricians, HVAC technicians, roofers, and other service specialists who can keep your facility in tip-top shape. 

What should I expect from my commercial plumbing contractor?

Most commercial plumbing contractors provide plumbing and pipework repairs, installations, remodeling, hot and cold water service, hydro jetting, backflow testing, and many other services for your commercial facility. Most top-rated contractors will also provide preventative maintenance services to prevent damage and emergency repairs on your plumbing system. 

Can I do basic cleaning and maintenance without a plumber?

Some on-site managers would prefer to do basic tasks like drain cleaning and the replacement of fixtures by themselves, but there are several reasons why you shouldn’t. Some plumbing cleaners, like caustic cleaning solutions, will do more harm than good if repeatedly used over time. Other seemingly simple tasks like replacing faucets and fixing leaks can not only go poorly if done the DIY method but can cause troubles with your permits and licensing come inspection time. 

MaintenX works with top plumbing contractors across the country to provide you with the best service in your area. If you’d like to learn more about your plumbing options with MaintenX, contact us today!